Coaching
Coaching is where you follow the recruiting coaching programs you belong to: weekly sessions, recordings and notes, your TCF+ metrics, the leaderboard, and your Recruit365 scorecards.
Path: main nav → Coaching
On a computer the sections are in a menu on the left. On a phone they are tabs across the top.
| Section | What it's for |
|---|---|
| My Programs | Programs you're enrolled in |
| Upcoming Programs | Public programs you can join |
| TCF+ Metrics | Your weekly recruiting numbers |
| Leaderboard | TCF+ results for you and coaching participants in your accounts |
| Recruit365 Scorecards | PDF scorecards shared with you (and, for leaders, scorecards you create) |
| Recruiting Profile | Your daily recruiting time and yearly goals |
Coaches set up programs and sessions. Everything below is what participants see.
Join a program
From an invite: When a coach invites you, a yellow banner says You've been invited to a coaching program. Click to view. Click it to open the program. The banner shows for 7 days.
From an invite link: Open the link from your email.
- I have an account: click Log In to accept and join.
- I need an account: click Request Access, enter your first name, last name, email, and phone, and submit. You get an email with your login once you're approved.
From Upcoming Programs: Open Upcoming Programs and click Join Session on a public program.
My Programs
Each card shows the program, its coaches, and the Next Session Slot with a live countdown. Click a card to open the program.
Inside a program:
- Program Home shows Program Information (start date, end date if it has one, type, and coaches) and the list of Sessions. Click a coach to see their details.
- Leaderboard ranks the program's participants by TCF+ results.
- Click any session in the list to open it.
Sessions
There is one session per week. A session can be held on more than one date, so you can pick the time that works for you.
Open a session to see:
- Session Details: a tab for each date with the Date, Time, Time zone, and Location (the join link or address). When there are several dates, the page says Attend any one of these dates.
- Session Preview video, when the coach adds one
- Session Recording and View AI Notes, once the coach publishes the session
- Attendance: who Attended and who Did Not Attend. Attendance counts for the whole week, so attending any one date counts.
- Session Preview (before the session) with Commitments from Last Session, or Session Recap (after it) with recruiting wins, discussion notes, and commitments for this week
- Chapters, Materials, and Additional Resources when the coach adds them
A coach can also share a public link to a session for people outside HiringCenter. It shows the session details, videos, AI notes, and recap.
Session reminders
- The day before a session, every member gets an email and a notification in the bell.
- If a session has later dates, the reminder for each later date skips people who already attended an earlier date that week.
- When a coach publishes a session (recording, notes, recap), members get an email and a bell notification.
Coaching notifications are not tied to one account, so they show in the bell whichever account you're in.
TCF+ Metrics
Track your recruiting activity week by week. Numbers fill in from your HiringCenter activity automatically. Click any value to change it.
Metrics tracked each week:
- Touches
- Conversations
- Appointments Scheduled
- Database Additions
- Referrals
- DRIS Follow-Ups
- Campaigns Sent
- Experienced Hires and New Hires
The table also shows whether you attended that week's session, and a Totals row for the range.
Pick a range: All Time, Last 4 Weeks, Last 12 Weeks, or Year to Date.
Add a week's data
- Click Add Data.
- Pick the week.
- Enter your numbers.
- Under Experienced Agent Hires or New Agent Hires, add each hire (name, phone, previous brokerage, and LTM production for experienced agents).
- Save.
If that week already has data, HiringCenter asks what to do:
- Add to week adds each number to what's there and keeps the existing hires.
- Replace week overwrites the week with what you entered.
A hire dated in a different week is moved to the week of its hire date. To remove a week, use the clear button on that row.
Friday reminder
On Fridays, members of active programs get an email and a bell notification reminding them to enter their TCF+ metrics. The email button opens TCF+ Metrics. A coach can turn these reminders off for a program.
Leaderboard
The Leaderboard shows TCF+ results for you and coaching participants who share an account with you.
- Pick Last Week, Last 4 Weeks (the default), Last 12 Weeks, or Year to Date.
- The default order is goals met: the most green goals across touches, conversations, appointments scheduled, database adds, referrals, and DRIS. Ties go to appointments scheduled, then name.
- Click a column header to sort by it. The top three get trophies.
- Columns include TAG attendance, Time Block (your daily recruiting time), each metric, hires, and Production (the LTM production of experienced hires you recorded).
Your weekly goals come from your Recruiting Profile.
Leaders: If a coach has starred you as a leader on a program, you can narrow the leaderboard to the people you pick. Your choice is kept while the browser tab stays open.
Recruit365 Scorecards
A Recruit365 scorecard is a PDF summary of a participant's recruiting results for a range of weeks. Page 2 covers recruiting activity, pipeline, appointments, and routine across all their accounts. Each scorecard includes a short HiringCenter AI Highlight: one or two sentences about wins and important updates from the last four weeks.
Your scorecards: Scorecards shared with you are listed with the date range and when they were generated. Click Download for the PDF, or copy the public link to share it.
Create scorecards (leaders)
Leaders see Scorecards for others under their own scorecards.
- Under Select people, pick one person, or several for a group scorecard.
- Choose From week and To week.
- Click Generate scorecard, or Generate group scorecard (N) when you picked more than one person.
- A scorecard for one person stays hidden from them until you turn on Visible to them next to it.
- A group scorecard combines everyone you picked into one PDF with a name pill for each person. Its AI highlight is one to three sentences about the most important results.
- Click Download for the PDF, or the trash icon to delete it. Deleting removes its public link and PDF.
Recruiting Profile
Set your Daily recruiting time. HiringCenter turns it into your Weekly TCF+ Goals, which the leaderboard uses to mark goals green.
You can also set yearly goals:
- Experienced Agent Hiring Goal (year)
- Production Recruited Goal (year)
- New Agent Hiring Goal (year)
Click Save goals.
Note: The DRIS goal is based on how many people are in your Warm List stage in CoRecruit.
Common questions
Where is coaching? Main nav → Coaching.
How do I join a session? Open the session from My Programs and use the location or join link for the date you want.
I attended a different date than my teammate. Does it count? Yes. Attending any one date of a session counts for that week.
My TCF+ numbers are wrong. Click the value and type the right number. Values you enter replace the defaults.
Why don't I see a scorecard? A coach or leader has to share it with you first.
Is TCF+ the same as logging a transaction? No. TCF+ is coaching data. Log a Transaction on a prospect separately.