Connected Email & Calendar
Connect your Google (Gmail / Google Workspace) or Microsoft (Outlook / Microsoft 365) account so HiringCenter can send email from the address candidates already recognize, show your calendar availability, and add meetings to your calendar.
Work and company addresses use the same Sign in with Google and Sign in with Microsoft buttons. There is no separate "corporate email" connector.
Path: profile menu → Your Profile → Connected Email & Calendar Accounts
Signing in is step 1 only. To send email from that mailbox you must also link it to an identity (step 2), or email keeps sending from the HiringCenter address.
Not Device Handoff
Device Handoff queues a send for you to finish on your phone. It does not send through Google or Microsoft. Don't use Device Handoff when you want Gmail, Outlook, or a work address in the From field.
Step 1: Connect the mailbox
- Open Your Profile and find Connected Email & Calendar Accounts.
- Click Sign in with Google or Sign in with Microsoft.
- Finish the sign-in with your personal or work account and accept the permissions.
- Back on Your Profile, a green banner confirms "Connected …" and the address appears in the list.
- Check the permission chips on the connection (see below). Send email must be on to send from it.
A connected mailbox belongs to you, across every HiringCenter account you're in. You can link it to an identity in any of them.
Google: "unverified app" warning
Google is still reviewing HiringCenter, so Google may show a warning that the app is unverified. Choose Advanced, then Go to HiringCenter to continue.
Microsoft 365: needs admin approval
Work or school Microsoft 365 accounts often need your IT admin to approve HiringCenter first. Personal outlook.com or hotmail.com accounts usually don't.
- Click Need admin approval? under Sign in with Microsoft.
- Click Copy message for your IT admin and send it to your Microsoft 365 admin. It tells them where to approve HiringCenter in the Microsoft Entra admin center and lists the permissions.
- After they approve, you click Sign in with Microsoft again. Approval alone does not create the connection.
If you already tried and Microsoft asked for approval, Your Profile shows "Your IT admin needs to approve HiringCenter before you can connect Outlook." Close Microsoft's tab and return to HiringCenter; don't worry if Microsoft's screen looks like an error after you submitted the request.
Permission chips
Each connected account shows chips you can click to turn on or off:
| Chip | What it does |
|---|---|
| Send email | Send outbound email through this mailbox when it's linked to an identity |
| Calendar sync | Show your calendar availability in HiringCenter |
| Inbox sync (Microsoft only) | Automatically import prospects' replies from this mailbox into HiringCenter |
| Share calendar details | When off (the default), teammates only see busy blocks, not event titles or descriptions |
A greyed-out chip means that permission wasn't granted when you signed in. Sign in again and accept it.
Google mailboxes do not have Inbox sync. Replies appear in HiringCenter when the candidate replies to a thread HiringCenter already has, or when mail is forwarded to the identity's HiringCenter address.
Step 2: Link the mailbox to an identity
- Click Go to Identities on Your Profile, or open Settings → Identities.
- Find the identity you send from. You must be assigned to it, or be an admin.
- Click No connected account, then pick your mailbox under Link a connection.
- You see Identity linked to connected mailbox.
If you have no identity, ask an admin to create and assign one. Details: Identities.
Step 3: Send from Conversations
- In Conversations, open the prospect, then Email.
- If Start Conversation opens, choose HiringCenter Identity, not Device Handoff.
- Pick the identity that shows your linked address.
- In the sender menu, choose Google Mailbox or Microsoft Mailbox, not HiringCenter Email.
- Send.
Disconnect
Click Disconnect on the connection, then Disconnect mailbox. This:
- Removes the mailbox from your profile in every HiringCenter account
- Sends email for any identity linked to it from the HiringCenter address again
- Tries to revoke HiringCenter's access with Google or Microsoft
Troubleshooting
| Symptom | What to do |
|---|---|
| Email still comes from a HiringCenter address | Mailbox is connected but not linked. Settings → Identities → No connected account. Or the sender menu is on HiringCenter Email. |
| "Won't let me send as myself" | Not connected, not linked, Send email is off, or you chose Device Handoff / HiringCenter Email. |
| Needs reconnect on the connection | Click Sign in with Google or Sign in with Microsoft again. |
| "Gmail is not enabled for this Google account" | Your Google Workspace admin must turn on Gmail, then reconnect. Until then, send with HiringCenter Email. |
| Google unverified-app warning | Choose Advanced → Go to HiringCenter. |
| Microsoft admin approval / AADSTS65004 | Follow the Microsoft 365 steps above, then sign in again. |
| Teammates see your meeting titles | Turn off Share calendar details. |