Push Notifications
Push notifications are alerts that pop up on your phone or computer, even when HiringCenter isn't open in front of you: new texts, incoming calls, mentions, and more. Turn them on for each device you use, then choose which alerts you want.
Path: profile menu → Your Profile → Push Notifications and Push Notification Preferences
On a phone, push works only in the installed HiringCenter app. See Download HiringCenter on mobile.
Turn on notifications for this device
- Open Your Profile on the phone or computer you want alerts on.
- Under Push Notifications, click Enable Notifications.
- Allow notifications when your browser or phone asks.
- When it works, the section shows Notifications Working and "Notifications are enabled for this device."
Repeat on every device you use. To stop alerts on one device, click Turn off for this device.
What the other messages mean:
| You see | What to do |
|---|---|
| Finish Setup | Notifications are allowed but the device didn't finish registering. Click Finish Setup. |
| Notifications Blocked | You blocked notifications earlier. Allow them for app.hiringcenterpro.com in your browser's site settings (the lock icon in the address bar), then come back. |
| Open HiringCenter from your Home Screen | On iPhone and iPad, notifications only work from the Home Screen app, not a Safari or Chrome tab. Add HiringCenter to your Home Screen, open it from that icon, and try again. |
| This browser cannot receive notifications | Use Chrome, Edge, or Firefox on a computer, Chrome on Android, or the Home Screen app on iPhone. |
Android tip: if Chrome says the site can't ask for permission, another app is drawing over the screen (chat bubbles, floating widgets, screen filters, or password-manager icons). Close those overlays and try again. You can also allow notifications in Chrome: three-dot menu → Site controls → set Notifications to Allow.
Choose what you receive
Under Push Notification Preferences, click a chip to turn that alert on or off. The chips become clickable after at least one of your devices has notifications turned on. Your choices apply to every device you've turned on.
| Preference | When it fires |
|---|---|
| New Prospects | A new prospect is created |
| Incoming Texts | You receive a new text message |
| Incoming Calls | A call is coming in |
| Incoming Emails | You receive a new email |
| Voicemail | A new voicemail is left |
| Mentions | Someone @mentions you in a note |
| Meeting Rooms | Someone joins your meeting waiting room |
| Device Handoff | Turns Device Handoff on or off (see below) |
| Tasks | Not available yet (shown greyed out) |
| Hires | Not available yet (shown greyed out) |
The Device Handoff chip
The Device Handoff chip is different: it turns the Device Handoff feature itself on or off, and you can click it even before a device is set up. With it on, teammates and you can queue texts, emails, and calls for you to send from your phone, and you get a push on your phone when something is queued.
Push vs. the bell vs. email
- Push (this page): pop-up alerts on your devices. Set per user, turned on per device.
- The bell in the navigation: your in-app list of notifications. It is not affected by these preferences. See Notifications.
- Notification emails: many bell notifications are also emailed to you, up to a few a day, with the rest in an evening summary. See Notifications.
- Daily and weekly summaries: recap emails an admin turns on for you in Settings → Users.
Tips
- Turn on push on the phone you use for Device Handoff so you get a prompt when something is queued. You can still open Conversations on that phone and send without push.
- Meeting-room and incoming-call alerts reach you no matter which account you have open.
- Do Not Disturb (the moon in the navigation) quiets call ringing in the app; it does not change these preferences.