Conversations
Snippets
Personal quick-insert texts. Only you see the snippets you save.
Path: Conversations → SMS composer → Snippet
Insert a snippet
- Open the composer on a conversation.
- Click Snippet.
- Pick one. It inserts at the cursor.
Save a snippet
- Open Snippet → add snippet.
- Give it a name and value.
- Save.
Delete snippets you no longer use from the same popover.
When to use snippets vs templates
- Snippet — your short replies, links, or scheduling lines
- Template — team-standard messages everyone should use
Snippets are not a substitute for email signatures.
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