Conversations

Schedule a Text or Email

Write a one-to-one text or email now and have HiringCenter send it later, for example a follow-up next week or a reminder the morning of an interview.

Times you pick are in your device's local time.

Schedule a text

1. Conversations → open the prospect → type the message.
2. Click + (Message actions) → Schedule message (clock).
3. In Schedule Message, pick a date (or a quick option: 1 Day, 1 Week, 1 Month, 3 Months) and an hour, minute, and AM/PM.
4. Click Confirm. A chip above the box shows when it will go out, and the box now reads Send Later.
5. Click Send. The message appears in the thread with a clock icon.

Before you send, use the chip's pencil (Edit scheduled time) or x (Remove schedule) to change or cancel the time.

Schedule an email

1. Conversations → Email → write the email (template, signature, From address).
2. Click Schedule at the bottom of the composer and pick the date and time.
3. Click Schedule Email.

Use Edit Schedule in the composer to change the time before you send it.

Change or cancel a scheduled message

In the thread, click the clock next to a scheduled message:

• Send Now — send it immediately.
• Change Schedule — pick a new date and time.
• Delete — cancel it. It will not be sent.

If the prospect texts, emails, or leaves a voicemail in the same conversation and a scheduled message is due within the next 24 hours, HiringCenter cancels it so you don't send something that no longer fits. Messages due later are checked again when they come due. It stays in the thread as Auto-canceled scheduled message (or email) with Reschedule and delete options.

Find scheduled outreach

• The conversation list shows a clock icon on threads with something scheduled.
• Pipeline Filter includes scheduled messages.

Limits

• Group conversations can't be scheduled.
• Device Handoff emails can't be scheduled: they go to your phone to send yourself.
• The time must be in the future.

Not the same as

• Campaigns — a one-time send to a filtered audience, or a multi-step sequence
• Automations — trigger and action rules that send on their own
• Device Handoff — waits until you send it from your phone, not until a set time