Schedule a Text or Email

Queue a one-to-one message for a future date and time instead of sending now.

Account time zone (Settings → General) is the reference for scheduled times.

Schedule a text

1. Conversations → open the prospect → type the SMS.
2. Click Schedule (clock).
3. Pick the date and time → Send.
4. A chip shows the scheduled time. Open the chip to edit or remove.

Schedule an email

1. Conversations → Email → compose (templates, signature, From address).
2. Use Schedule in the email composer.
3. Pick date and time → Send.

Find scheduled outreach

• Pipeline Filter includes scheduled messages.
• The composer chip is the fastest way to change or cancel a message you just scheduled.

Not the same as

• Campaigns — bulk send to a filtered audience, with its own schedule
• Automations — trigger → action rules with delay / business-hours options
• Device Handoff — queued until you send from a phone, not until a clock time